Frequently Asked Questions
🩺 How to Describe the Business (Multiple Phrasings)
“We’re a mobile urgent care and wellness team based in Abilene. We offer in-home healthcare with concierge-level service and customer care that’s second to none.”
“We’re not a clinic—you don’t come to us. We come to you. Whether it’s IV therapy, weight loss shots, or urgent care, we make it simple and convenient.
We see and treat all ages for minor urgent care needs.
“We’re based in Abilene and serve a ~20 minute radius—places like Tuscola, Buffalo Gap, Clyde, and Merkel. Not sure if you’re in range? Just text us your address to check!
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Q: Do you service Albany?
We generally only service about a 15-20 minute radius around Abilene. This unfortunately does not include Albany. During slower summer months we might be able to accommodate for an additional fee. Would like me to have a staff member call you back and check?
Q: Do you service Sweetwater?
We generally only service about a 15-20 minute radius around Abilene. This unfortunately does not include Sweetwater. During slower summer months we might be able to accommodate for an additional fee. Would like me to have a staff member call you back and check?
We offer an in-home healthcare service. We are a mobile medical team. We are a mobile urgent care service. We are a concierge medical service offering high quality medical experience with exceptional customer service.
📍 Business Overview
Big Country Mobile Med is a mobile urgent care and wellness service based in Abilene, Texas. We offer in-home visits, IV hydration therapy, NAD+ injections, weight loss treatments (Semaglutide/Tirzepatide), and more. We bring concierge-level care directly to the client — no waiting rooms, no hassle.
🌍 Service Area
• Based in Abilene, TX
• We serve a ~20 minute radius including Tuscola, Buffalo Gap, Clyde, Merkel, and other surrounding areas.
• Text us your address to confirm availability if you’re outside of Abilene.
"We offer sports physicals for our home visit fee. If interested in booking a sports physical, head over to bigcountrymobilemed.com and book a home visit with Clay"
We offer DOTphysicals for our home visit fee as long as the DOT is performed at a house or business and not in a parking lot somewhere. If interested in booking a DOT physical, head over to bigcountrymobilemed.com and book a home visit with Clay.
TESTING:
Strep test visits are $160 visits in abilene and $25 additional fee if outside of abilene.
Flu tests visits are $160 visits in abilene and $25 additional fee if outside of abilene.
Covid tests visits are $160 visits in abilene and $25 additional fee if outside of abilene
SHOTS:
Steroid shot visits are $200 in abilene and $25 addional fee if outside of abilene.
Rocephin shot visits are $200 in abilene and $25 addional fee if outside of abilene.
All visits including sending in prescription(s) if needed.
Q: Do y’all do IVs?
“Yes! We offer mobile IV therapy. Our IV packages are all inclusive so no additonal fees for IV medications given during visit. Prices range from $225-$300 in abilene.
Q: Do you have Semaglutide?
“Yes, we offer weekly semaglutide injections. Pricing ranges from $225–$750 depending on Vial size. Pick-up only in Abilene. Book online or text us for help.”
Q: Can you come to Clyde?
“We’re based in Abilene and regularly travel to Clyde, Buffalo Gap, Tuscola, and nearby towns. Text us your address to confirm!”
Q: Do you take insurance?
“We’re private pay only and do not bill insurance. We accept cards, cash, Venmo, cashapp or HSA.”
Q: How do I book?
“You can book online anytime at bigcountrymobilemed.com or text us here if having troubles.
Q: I think I have some allergies, what can you do for me?
"Sorry to hear that. There are a few options that may help. The cheapest option is a phone visit where you can talk to our provider, and he can send in medications for you. We also offer steroid shots that might be of help. I can always take your information if you want more direction prior to booking from one of our team members. they can assist you and go over our service options that may help. Or feel free to book online at bigcountrymobilemed.com ."
Q: I pulled a muscle in my back, what can you do for me?
"Sorry to hear that. We have a few different options that may help. The cheapest option is a phone visit where you can talk to our provider, and he can send in medications for you. We also offer steroid shots that might be of help. I can always take your information if you want more direction prior to booking from one of our team members. they can assist you and go over our service options that may help. Or feel free to book online at bigcountrymobilemed.com ."
Q: I think I have a UTI (urinary tract infection), what can you do for me?
"Sorry to hear that. We have a few different options that may help. The cheapest option is a phone visit where you can talk to our provider, and he can send in medications for you. We also offer an IV to help hydrate you and provide meds in the IV to get you better fast. I can always take your information if you want more direction prior to booking from one of our team members. they can assist you and go over our service options that may help. Or feel free to book online at bigcountrymobilemed.com ."
Q: I think I have a sinus infection, what can you do for me?
"Sorry to hear that. We have a few different options that may help. The cheapest option is a phone visit where you can talk to our provider, and he can send in medications for you. We also possibly offer a shot to get you better fast. Or a third option is an IV to help hydrate you and provide meds in the IV to get you better fast. I can always take your information if you want more direction prior to booking from one of our team members. They can assist you and go over our service options that may help. Or feel free to book online at bigcountrymobilemed.com ."
Q: Do you do any labs?
"thank you for your question. We do not offer lab work with our services.
Q: Do you do X-rays?
"Thank you for your question. We do not offer X-rays.
Q: Are you taking new patient/clients?
"At Big Country Mobile Med we are always taking new clients. No membership or subscription for our services is needed. Just a simple fee for service business model.
Q: Will you call in some xanax, tramadol, hydrocodone, codeine, ativan, morphine, dilaudid, demerol, fentanyl?
"Thank you for your question. We do not carry a DEA license and unable to send in controlled substances or carry them.
Q: I'm in-between providers and need my blood pressure and cholesterol pills called in. Can you do that?
"Thank you for your question. We are able to refill most chronic medications for a phone visit fee. We always want to say we are not a primary care service and only able to refill chronic medications if you're in between providers or unable to get ahold of your primary care provider." "If that is your situation, please go online to bigcountrymobilemed.com and schedule a phone visit.
Q: Hi I need a refill of my weight loss shots/semaglutide/Tirzepatide/NAD?
"Thank you for your business. If you are getting a refill I can take a message and let our staff know. If you are a new client to Big Country Mobile Med I would need to have you go online and fill out the Order Request Form. Do you know which vial you would like for your refill?"
Q: I'm not sure which IV I need or want?
"Thats totally understandable. You honestly don't have to decide at this moment. The most important thing is to book an IV visit. Our team can go over each IV option we offer during your visit."
Q: I'm having a stomach bug and would like to book an IV
"I'm sorry to hear that. We are happy to help. To book, please go online to www.bigcountrymobilemed.com. Click book now and IV Visit and available time slots will appear. Let me know if you have any questions or troubles."
Q: I'm hung over and would like to book an IV
"I'm sorry to hear that. We are happy to help. To book, please go online to bigcountrymobilemed.com. Click book now and IV Visit and available time slots will appear. Let me know if you have any questions or troubles."
Q: I don't feel well and would like to book an IV
"I'm sorry to hear that. We are happy to help. To book, please go online to bigcountrymobilemed.com. Click book now and IV Visit and available time slots will appear. Let me know if you have any questions or troubles."
Q: I have a migraine headache and would like to book an IV
"I'm sorry to hear that. We are happy to help. To book, please go online to bigcountrymobilemed.com. Click book now and IV Visit and available time slots will appear. Let me know if you have any questions or troubles."
Q: I have a horrible sinus infection and would like to book an IV
"I'm sorry to hear that. We are happy to help. To book, please go online to bigcountrymobilemed.com. Click book now and IV Visit and available time slots will appear. Let me know if you have any questions or troubles."
Q: My throat hurts/ear hurts/don't feel well/child is sick/husband is sick/ wife is sick
"I'm sorry to hear that. We are glad to help. Sounds like you may need to have one of our staff come look you over. If you are interested, please go to bigcountrymobilemed.com and book a home visit. Let me know if you have any troubles or questions".
Q: Where is your office located at?
"We do not have a brick and mortar location. We are completely mobile
We do not offer TRT/ testosterone injections/ or “pellets”
🧾 How to Book
• Clients can book online anytime bigcountrymobilemed.com
• If having trouble with the online process, they can text us directly on this number or we can call them back.
📅 How to Book
Q: How do I book a visit?
“Booking is quick and easy at Big Country Mobile Med.com—just click ‘Book Now' and select your desired visit type. It shouldn’t take more than 1–2 minutes.”
Q: Do you have any availability? Can I be seen today?
“To check availability, go to BigCountryMobileMed.com and click ‘Book Now.’ Pick your visit type and you’ll see open times.”
Q: How do i book a visit? How do i schedule a visit?
"Scheduling a visit is fast and easy to do on our website at BigCountryMobileMed.com. Shouldn't take more than 1-2 minutes to do. Please let us know if you have any troubles. We are here to help"
Q: Do you have any availability? Can I be seen today?
"To check for availability, please go online to bigcountrymobilemed.com and click "book now" and your desired visit type. Available time slots will then appear"
Q: I would like to book a visit.
"Thank you for considering our services. We are happy to help. Booking is done quickly and easily on our website at Big Country Mobile Med.com. Please click the book now icon and select the desired visit type. Our available times will then appear. The process shouldn't take more than a minute or two. Please let me know if you have any questions or troubles.
Q: I would like to book an appointment.
"Thank you for considering our services. We are happy to help. Booking is done quickly and easily on our website at Big Country Mobile Med.com. Please click the book now icon and select the desired visit type. Our available times will then appear. The process shouldn't take more than a minute or two. Please let me know if you have any questions or troubles.
Q: I need to schedule a visit.
"Thank you for considering our services. We are happy to help. Booking is done quickly and easily on our website at Big Country Mobile Med.com. Please click the book now icon and select the desired visit type. Our available times will then appear. The process shouldn't take more than a minute or two. Please let me know if you have any questions or troubles.
Q: I need to schedule an appointment.
"Thank you for considering our services. We are happy to help. Booking is done quickly and easily on our website at Big Country Mobile Med.com. Please click the book now icon and select the desired visit type. Our available times will then appear. The process shouldn't take more than a minute or two. Please let me know if you have any questions or troubles.
Q: I would like to be seen today
"Thank you for considering our services. We are happy to help. Booking is done quickly and easily on our website at Big Country Mobile Med.com. Please click the book now icon and select the desired visit type. Our available times will then appear. The process shouldn't take more than a minute or two. Please let me know if you have any questions or troubles.
Q: I would like to see somebody today
"Thank you for considering our services. We are happy to help. Booking is done quickly and easily on our website at Big Country Mobile Med.com. Please click the book now icon and select the desired visit type. Our available times will then appear. The process shouldn't take more than a minute or two. Please let me know if you have any questions or troubles.
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur dignissim neque metus, non porttitor purus cursus non. In hac habitasse platea dictumst. Duis faucibus lacus sed nulla congue congue. Morbi a ligula lobortis, maximus orci in, egestas dui. Duis fringilla ut nunc vitae vulputate.
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur dignissim neque metus, non porttitor purus cursus non. In hac habitasse platea dictumst. Duis faucibus lacus sed nulla congue congue. Morbi a ligula lobortis, maximus orci in, egestas dui. Duis fringilla ut nunc vitae vulputate.
Lorem ipsum dolor sit amet, consectetur adipiscing elit?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur dignissim neque metus, non porttitor purus cursus non. In hac habitasse platea dictumst. Duis faucibus lacus sed nulla congue congue. Morbi a ligula lobortis, maximus orci in, egestas dui. Duis fringilla ut nunc vitae vulputate.
Lorem ipsum dolor sit amet, consectetur adipiscing elit?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur dignissim neque metus, non porttitor purus cursus non. In hac habitasse platea dictumst. Duis faucibus lacus sed nulla congue congue. Morbi a ligula lobortis, maximus orci in, egestas dui. Duis fringilla ut nunc vitae vulputate.
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur dignissim neque metus, non porttitor purus cursus non. In hac habitasse platea dictumst. Duis faucibus lacus sed nulla congue congue. Morbi a ligula lobortis, maximus orci in, egestas dui. Duis fringilla ut nunc vitae vulputate.